Steak 'n Shake - 32751 Concord Drive [Restaurant Associate / Crew Member / Team Member / Cashier] The primary responsibility of the drive-thru operator is to sell and service each drive-thru guest within 3 minutes or less by administering the 7 steps to Drive-thru while maintaining guest sensitivity, cleanliness, restocking, sanitation, uniform, safety, security, cash and company policy requirements...Now Hiring >>